1、Good morning(afternoon, evening), sir(madam)

早上（下午、晚上）好，先生（夫人）。

2、How do you do?

您好！（初次見(jiàn)面）

Glad to meet you.

很高興見(jiàn)到您。

3、How are you?

您好嗎？

Fine, thanks. And you?

很好，謝謝。您好嗎？

4、Welcome to our hotel (restaurant, shop).

歡迎到我們賓館（餐廳、商店）來(lái)。

5、Wish you a most pleasant stay in our hotel.

愿您在我們賓館過(guò)得愉快。

6、I hope you will enjoy your stay with us.

希望您在我們賓館過(guò)得愉快。（客人剛?cè)氲陼r(shí)）

I hope you are enjoying your stay with us.

希望您在我們賓館過(guò)得愉快。（客人在飯店逗留期間）

I hope you have enjoyed your stay with us.

希望您在我們賓館過(guò)得愉快。（客人離店時(shí)）

7、Have a good time!

祝您過(guò)得愉快！

8、***hotel, front desk. Can I help you?

***飯店，前廳。您找誰(shuí)？

9、Sorry, I've dialed the wrong number.

對(duì)不起，我撥錯(cuò)號(hào)了。

10、May I speak to your general manager?

能和你們總經(jīng)理說(shuō)話嗎？

Speaking.

我就是。

11、Sorry, he is not in at the moment.

對(duì)不起，他現(xiàn)在不在。